1. Introduction

LoadNexa provides dispatch and freight coordination services for owner-operators and fleet owners. We understand the importance of protecting personal and business data in today’s digital environment. This Privacy Policy applies to all users who visit our website, submit forms, or communicate with us through any channel.

2. Business Identity & DBA Disclosure

LoadNexa is a business name (DBA) of Manifest Investments Freight Services LLC. All services provided under the LoadNexa brand are legally offered and operated by Manifest Investments Freight Services LLC. Any references to “LoadNexa,” “we,” “our,” or “us” refer to Manifest Investments Freight Services LLC operating under its DBA.

3. Information We Collect

We may collect personal and business information such as your name, phone number, email address, company details, MC/DOT numbers, and insurance information. This information is collected when you fill out forms, apply for dispatch services, or contact us directly.

4. How We Use Your Information

The information we collect is used to provide dispatch services, communicate with carriers and drivers, verify eligibility, process paperwork, and improve our services. We may also use your information to respond to inquiries, provide updates, and ensure compliance with industry requirements.

5. Information Collected Through Forms

When you submit forms on our website, including the Join Now form, the information provided is securely stored and used solely for service-related purposes. We do not collect unnecessary personal data beyond what is required for dispatch operations and onboarding.

6. Communication & Notifications

LoadNexa may contact you via phone, email, or text message regarding dispatch services, load updates, weather alerts, operational notices, or account-related communication. By submitting your information, you consent to receiving these communications.

7. Data Protection & Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While no system is 100% secure, we continuously work to safeguard your data.

8. Information Sharing

We do not sell, rent, or trade personal information. Information may only be shared with trusted partners, brokers, or service providers when necessary to fulfill dispatch services or comply with legal and regulatory obligations.

9. Cookies & Website Analytics

Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve functionality. These tools do not collect sensitive personal information and are used strictly for performance and usability purposes.

10. Third-Party Links

Our website may contain links to third-party websites. LoadNexa is not responsible for the privacy practices, content, or policies of external sites. We encourage users to review the privacy policies of any third-party platforms they visit.

11. Your Privacy Rights

You have the right to request access, correction, or removal of your personal information, subject to legal and operational requirements. If you wish to update or delete your information, you may contact us using the details below.

12. Contact Information

If you have questions about this Privacy Policy, how your data is handled, or wish to make a privacy-related request, please contact us:

LoadNexa
A DBA of Manifest Investments Freight Services LLC

Phone: 713-913-0156, 512-213-2596

Email: info@loadnexa.com

Fax: 800-934-4525

Address: 5900 Balcones Drive, Ste. 8289
Austin, TX 78731